"Berlin-Wheeler offers support in providing quality service to the community. Staff are very respectful of privacy issues and assist the patient with requests. Berlin-Wheeler does an excellent job in providing customer service and is always helpful with any questions we may have. "

Robin
Director, Patient Financial Services
General acute care facility with 230+ beds

"We have used Berlin-Wheeler for the collection of our bad debt since 1978. We have a great relationship with this company and appreciate doing business with them. We get very few complaints due to them treating our patients respectfully. Their staff is very knowledgeable and easy to work with. It is nice to get a real person to talk to when we call in."

Lisa
Assistant Manager Patient Accounts
Major Mid-Missouri Hospital and Clinics

"Berlin-Wheeler has been a great partner to our hospital. We have experienced great returns on the collection of our accounts and outstanding customer service for both our facility and our patients. "

Jeff
Regional Director, Patient Financial Services
Multi-site Oklahoma hospital

"Berlin-Wheeler is a top quality collection agency that is very responsive to the needs of our organization. Berlin-Wheeler has successfully adapted the collection approach to fit our preferences and the collection staff reflects to a high degree our organizational values with respect to patient communications. We remain very pleased with the liquidation rates of our placements. Berlin-Wheeler is a very good business partner for our organization."

Sterling
Director, Clinic Business Office
Multi-specialty group practice that has nearly 500 physicians and 200 mid-level providers.