Services

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Third Party Collection

Since 1970, Berlin-Wheeler has provided our clients with professional debt collection services, utilizing sophisticated dialer campaigns, live calls to consumers, letter generation, and payment negotiation. BW is licensed and bonded and adheres to the Fair Debt Collection Practices Act (FDCPA) and all other state laws and regulatory requirements at all levels of government.

In special circumstances, litigation is an appropriate avenue for the collection of an account balance.  BW has a team dedicated to these special accounts.  They are trained to research, find responsible parties, and institute and manage the litigation of an account when circumstances warrant this level of collection activity.

Healthcare

Berlin-Wheeler has been servicing the healthcare industry for more than 40 years. We are a proven leader in the field of healthcare accounts receivable. Our clientele includes hospital and physicians groups as well as clinics and emergency physicians practices. We have collector teams trained specifically for the healthcare industry and are able to incorporate clients’ policies and requirements into our processes.

Utilities

Berlin-Wheeler has been actively involved in the utility accounts receivable management in excess of 40 years. Both in pre- and post-write-off treatment, Berlin-Wheeler effectively coordinates with utility clients in a variety of ways to maximize their returns.
We work with your customers to understand their individual situations, and then provide solutions for resolution of their outstanding accounts.
  • Billing
  • Primary bad debt placements
  • Secondary bad debt placement
  • Property damage